Terms of service
Terms of Service
Last Updated: 7/21/2026
1. Introduction and Acceptance
Welcome to Beauty Guarantee. By accessing or using our website, ticking a consent box at checkout, or purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services. This agreement serves as the governing contract between you and Beauty Guarantee for all transactions, disputes, and interactions.
2. Age Requirements
By agreeing to these Terms of Service, you represent that you meet the following age requirements:
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Age of Majority: You are at least 18 years old, or the age of majority in your state or province of residence, and are legally capable of entering into a binding contract.
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Minors (Ages 13–17): If you are between the ages of 13 and 17, you may only use this website and make purchases with the active involvement and consent of a parent or legal guardian.
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Under 13: Our website is not intended for children under 13.
3. User Accounts and Right to Refuse Service
To access certain features of our site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account login information.
Abusive Conduct & Bans: We reserve the right to terminate accounts, refuse service, or cancel orders at our sole discretion. This explicitly includes our right to ban customers who engage in serial or excessive returns, chargeback abuse, fraudulent behavior, or who harass, threaten, or use abusive language toward our customer support team.
4. Products, Pricing, and Right to Cancel Errors
Beauty Guarantee manages a large catalog containing thousands of SKUs. Because our pricing and inventory are managed through automated feeds and syncing software (such as SellerCloud), technical or human errors can occasionally occur.
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Pricing Errors: If a product is listed at an incorrect price (for example, a $180 serum listed for $18 due to a feed error), we reserve the explicit right to refuse or cancel any orders placed for that product. We are not legally bound to fulfill orders containing pricing errors, regardless of whether the order has been confirmed or your credit card has been charged.
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If your credit card has already been charged for a canceled order, we will issue a full refund to your original payment method.
5. Health, Allergy, and Medical Disclaimer
Because our products are applied to the body, your use of our products is subject to the following disclaimers:
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Allergies and Sensitivities: It is your responsibility to read ingredient lists to ensure you do not have any allergies or sensitivities. We strongly recommend performing a patch test before using any new product.
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Not Medical Advice: Our products are cosmetic in nature. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
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Individual Results: Individual results from using our products will vary depending on skin type, age, health history, and usage.
6. Payment, Billing, and Chargeback Defense
By providing a payment method, you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order.
Disputes & Chargebacks: By agreeing to these Terms, you acknowledge that filing a fraudulent chargeback or disputing a valid, fulfilled charge violates this agreement. In the event of a chargeback dispute, this Terms of Service agreement will be provided to the credit card network and payment processor as proof of the contractual policies you accepted at checkout. Chargeback abuse will result in a permanent ban from our store.
7. Shipping, Returns, and Hygiene Policy
Your purchase is governed by our Shipping Policy and Return Policy.
Final Sale on Opened Cosmetics: Due to strict health, hygiene, and safety standards within the beauty industry, all sales of opened or used cosmetic and skincare products are final. We cannot and will not accept returns, or issue refunds, on any items where the seal has been broken, the packaging tampered with, or the product has been utilized.
8. Intellectual Property
All content included on this site—such as text, graphics, logos, images, and product descriptions—is the property of Beauty Guarantee and is protected by copyright and trademark laws. You may not reproduce or use our intellectual property without express written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Beauty Guarantee and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use our website or products.
Maximum Liability Cap: In no event shall our maximum aggregate liability for any claim arising out of your purchase or use of a product—including but not limited to severe allergic reactions, skin damage, or product dissatisfaction—exceed the total purchase price paid by you for the specific product in question.
10. Governing Law and Jurisdiction
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.
By using this site, you agree that any legal action, dispute, or proceeding related to your access to or use of the website or your purchase of products shall be instituted exclusively in the state or federal courts located in Pennsylvania. You explicitly waive the right to litigate claims in your own state or local jurisdiction.
11. Changes to the Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of our website following the posting of any changes constitutes acceptance of those changes.
12. Contact Information
Questions about the Terms of Service should be sent to us atÂ